Privacy Policy

Privacy Policy

Effective Date: December 20, 2025

GLOWFRAME LABEL (“we”, “us”, “our”) operates this website and store. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our store.

1) Information We Collect
When you visit the site, we may collect information about your device and usage, including:
- Browser type, IP address, time zone, and cookies
- Pages or products you view, and how you interact with the site

When you make a purchase, we collect information needed to process your order, including:
- Name
- Billing address (if applicable)
- Payment information (processed by our payment providers)
- Email address
- Phone number (if provided)

2) How We Use Your Information
We use your information to:
- Process orders and deliver digital products
- Provide customer support
- Communicate about your purchase (order confirmations, download links, service messages)
- Screen for fraud or suspicious activity
- Improve and optimize our store experience

3) Sharing Your Information
We share personal information with service providers to operate our store and fulfill orders, such as:
- Shopify (our ecommerce platform)
- Payment processors
- Email and delivery services used to send download links and order notifications
We may also share information to comply with applicable laws and regulations or respond to lawful requests.

4) Cookies & Tracking
We use cookies and similar technologies to power the store experience, remember preferences, and understand site performance. You can control cookies through your browser settings.

5) Data Retention
We retain order information for our records unless and until you ask us to delete it, subject to legal or operational requirements.

6) Your Rights
Depending on your location, you may have rights regarding your personal information (access, correction, deletion, portability, objection). To make a request, contact us using the email listed on our website.

7) Security
We take reasonable measures to protect your information; however, no method of transmission over the internet is 100% secure.

8) International Transfers
Your information may be processed outside your country through Shopify and other service providers. We rely on appropriate safeguards where required.

9) Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact
If you have questions, requests, or complaints, please contact us via the store contact email listed on the website.